Introduction

Welcome to Cosmic! For the purposes of this Privacy Policy, "Cosmic", "we", "us", and "our" refers to the Cosmic entity responsible for your information under this Privacy Policy.
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Cosmic values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, and protect the information you provide to us or that we collect about you when you use our services, including our website www.cosmic-vision.co. By accessing or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.
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This Privacy Policy has been drafted to comply with applicable national and international laws and regulations, including the General Data Protection Regulation (GDPR). Your continued use of our services after any changes to this Privacy Policy indicates your acceptance of those changes. Please review this policy periodically for updates.

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1. Data Controller

The personal data of users collected and processed through our platform will be under the responsibility and in charge of:

Cosmic
Email: [email protected]

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2. Information We Collect

We collect information to provide our services effectively, personalize your experience, and improve our platform.

Information You Provide Directly:

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You provide information when you register, use our services, make a purchase, or contact us. This may include:

• First and last name
• Email address
• Phone number (if applicable)
• Address and ZIP/Postal code (if applicable)
• User-generated content
• Any other information you provide directly

Information Collected Automatically:

‍When you access and use our platform, we automatically collect:

• Device and usage information
• IP address
• Browser and device characteristics
• Operating system
• Referring URLs
• General location data
• Platform usage data and frequency

Payment Information:

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All payment information is processed directly by our third-party payment processors (e.g., Stripe, PayPal). We do not store your complete payment details. Please review their privacy policies for more information.
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Cookies and Similar Technologies:

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We use cookies and similar tracking technologies to collect data about your interaction with our services. This helps us analyze traffic, personalize content, and serve targeted advertisements.
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Third-Party Analytics:

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We may use services like Google Analytics to collect and process certain analytics data. These services help us understand how our services are used and improve them.

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3. How We Use Your Information

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We use the information we collect for various business purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and managing your account
• Communicating with you about updates, security alerts, and support messages
• Personalizing your experience and delivering relevant content
• Marketing and promotional purposes (in accordance with your preferences)
• Detecting and preventing fraudulent or unauthorized activities
• Complying with legal obligations

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4. Legal Basis for Processing (EEA Users)

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If you are in the European Economic Area (EEA), we process your personal data based on:

• Your consent
• The necessity to perform a contract with you
• Compliance with legal obligations
• Our legitimate business interests

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5. Data Sharing and Disclosure

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We do not sell your personal data. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our platform and providing our services (e.g., hosting, analytics, payment processing)
• Legal Compliance: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you direct us to share your information

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6. International Data Transfers

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Your personal data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

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7. Data Retention

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We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights and Choices

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Depending on your location, you may have the following rights regarding your personal data:

• Access and receive a copy of your personal data
• Rectify or update inaccurate information
• Erase your personal data
• Restrict or object to processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the information below.

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9. Data Security

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We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure.

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10. Children's Privacy

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Our services are not directed to children under 13 (or the relevant age in your jurisdiction). We do not knowingly collect personal data from children without parental consent.

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11. Third-Party Links

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Our platform may contain links to other websites. This Privacy Policy does not apply to third-party practices, which are governed by their own privacy policies.

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12. Updates to This Policy

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We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last Updated" date.

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13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
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Cosmic-Vision

Email: [email protected]

Address: Room 926A, 9/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon, Hong Kong

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